Technical Support

DIGISTOR's product experts offer personalized technical support and a wide range of engineering capabilities, including:

Pre-sales consultation
Engineering specification review
Design services
Application or use-case analysis
Product lifetime simulation analysis
Troubleshooting and technical support
Failure analysis
RMA and warranty service

Please contact us by phone or email to connect with a product expert today.

Technical Support Contact Form

Please complete and submit the following form and we will respond within two business days. Please include all details as they will help us provide you with the best possible support.

Country

Email Address *

First Name*

Last Name*

Phone (with area code and extension)*

Company

Part Number*

Serial Number

Device Interface to Host

Operating System

Additional Operating System Info

Manufacturer and Model of drive(s) connected

Email Subject - A brief description*

Email Message - Please Completely describe your problem or question*

How long has this product been in service?

What have you done to determine the cause of the problem?

Do you have a screen shot or diagnostic file that you would like to share? (Please compress your files).